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Organizational Behaviour - Coggle Diagram
Organizational Behaviour
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Groups and Teams
Communication
Social Presence theory (Short, Williams & Cristie, 1976)
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According to Mehrabian (1967), based on research people use 7% verbal (actual words), 38% tone,( how it was said) 55% facial (facial expression)
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Media richness theory (Daft & Lengal, 1986)
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Written, personal documents
Written, impersonal documents
Belbin Team Roles (1981)
Action oriented roles
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Completer ( search errors, deliver on time)
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People oriented roles
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Resource investigator ( explores opportunities, develop contacts)
Central roles
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Evaluator (see all options, judge accurately)
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Personality
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Measures personality( Myers-Briggs, 1960s)
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Scientific Management
Fedrick Tylor (1856)
Tylor's 4 principles
workers work, managers manage
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Post Fordism(1980s)
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Volvo, Sweden: cell working
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Change
Triggers, force towards change
External
Political, policies & Laws
Economic, growth, interest rates, unemployment levels
Social, healthy eating & equality
Technological, competitive advantage
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Resistance, reactions against change
Force-field analysis (Lewin, 1943), ploting triggers & Resistance
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Globalization
Aspects (Perker & Clegg, 2006)
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Intensification of consciousness (Rovertson, 1992)
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