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Creating Collaboration Partnerships Through E-business - Coggle Diagram
Creating Collaboration Partnerships Through
E-business
The Internet is a powerful channel that presents new opportunities for an organization
Touch customers
C2C communities
Communities of relations
People come together to share certain life experiences, such as cancer patients, senior citizens, and car enthusiasts
Communities of interest
People interact with each other on specific topics, such as golfing and stamp collecting
Communities of fantasy
People participate in imaginary environments, such as fantasy football teams and playing one-on-one with Michael Jordan
Enrich products and services with information
Reduce costs
Common B2C e-business models
e-shop
a version of a retail store where customers can shop at any hour of the day without leaving their home or office
e-mall
consists of a number of e-shops; it serves as a gateway through which a visitor can access other e-shops
Business types
Brick-and-mortar business
Pure-play (virtual) business
Click-and-mortar business
Electronic marketplace (e-marketplace)
interactive business communities providing a central market where multiple buyers and sellers can engage in e-business activities
E-marketplaces, present structures for conducting commercial exchange, consolidating supply chains, and creating new sales channels
The primary goal is to increase market efficiency by tightening and automating the relationship between buyers and sellers
E-Business Benefits
Increased Customer Loyalty
Decreased Cost
E-business challenges
Leveraging existing systems
Providing security
Adhering to taxation rules
Protecting consumers
Increasing liability
Improved Information Content
Increased Global Reach
Increased Convenience
Highly Accessible
Existing e-marketplaces allow access to various mechanisms in which to buy and sell almost anything, from services to direct materials
e-commerce and e-business
E-commerce
the buying and selling of goods and services over the Internet
refers only to online transactions
E-business
the conducting of business on the Internet including, not only buying and selling, but also serving customers and collaborating with business partners
E-business model
an approach to conducting electronic business on the Internet
Online auctions
Electronic auction (e-auction)
Reverse auction
Forward auction