a goal you didn’t meet / a time you didn’t think you were going to meet a commitment you promised
I was managing a project
one of our biggest clients
so eager to please them
finish the project within 2 weeks
ended up taking 3 weeks
they were not happy
I should have been more conservative in my estimate
client isn’t going to be upset
if you’re clear about the timeline in advance
but they are going to be disappointed
promise something and then don’t deliver
took this experience
to become much better at managing the expectations of clients
next project with a different client
it’d take 4 weeks
finished in 3
a goal you didn’t meet / a time you didn’t think you were going to meet a commitment you promised
worked as a visual design freelancer
had this big project for a new client.
After one meeting with her
started working on the pieces she had ordered
Spend a lot of time to perfect every detail
When I finished, I sent it all to her
She didn’t like any of it. I had to redo everything
To avoid that situation again
I learned to ask many more questions
& listen better to what the customer wants
I also decided to change my work style
and started to send concepts and drafts
to get their approval
before spending many hours on the various pieces.