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New Case - Coggle Diagram
New Case
I have a voucher Number
Happy days!
I don't have a voucher Number
Is the case Origin 'Web'
and is automated by Salesforce?
Yes
voucher number
automatically
filled with 00000000
No
Was it marked as Spam
on customer account page
or list layout?
Yes
No
Is the field 'What' filled?
No
Validation Rule
Not Triggered
Yes
Is the box
'Cannot provide voucher'
marked?
No
1 more item...
Yes
1 more item...