6.4
Delivery Capability
Root causes of underperformance
The NAO identified some root causes of projects underperformance:
were initiated without an understanding of feasibility or delivery
had weak governance structures and performance management
lacked funding certainty
had project teams which poorly articulated their priorities and requirements.
Early decision making and robust project initiation are the key factors in successful delivery of a project
They can do this by aligning the capability of the project's delivery organisations to the degree of complexity posed by the unique project or programme and its environment.
Very important for assessment
Assessing the delivery environment and delivery capability
The Delivery Environment Complexity Analytic (DECA)
provides a rapid appraisal of challenges, complexity and risks to delivery
It provides a complexity profile that you can use to focus discussion and effort.
By being informed about how complex your project is, you can then take action to shape the delivery environment into one that promotes more successful outcomes and supports the major project's objectives.
How and why did the National Audit Office create the DECA?
The DECA assesses complexity across twelve factors. Each has an impact on the successful delivery of objectives and outcomes, and so these factors can predict major project performance.
The Project Initiation Routemap
The use of Socio-technical hexagon in the project initiation routemap
The routemap approach works well when there is a high chance that capability and complexity are misaligned (unit 6.4 interview Denise Bower)
It is useful for:
Involves a different way of working
Working on major projects on a larger scale than previously undertaken
Something novel
Using the routemap to assess complexity
(Lecture of Denise Bower)
Assessing complexity
Assess capability
Identify gaps
Plan enhancement
Deliver enhancements & checks
Complexity
Capability
Align for Sucess
Routemap tools
DECA
Capability assessment
Sponsor Assessment
Client Assessment
Market Assessment
Asset Manager Assessment
Align for success modules
Governance
Requirements
Execution strategy
Organisational Design
Procurement
Risk Management
Asset Management