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Computer Technologies in Business - Coggle Diagram
Computer Technologies in Business
Introduction
Computer technology has enabled small businesses to level the
playing field with larger companies/organizations
Computer technology allows greater efficiency for conducting
business
Computer technology has brought progress in business
Usage/applications of computer
technology in business
Usage/applications
• Management
• Communication
• Artificial intelligence
• Sales
• Cashierless shop
• AR-enabled mcommerce
• Educating & training employees
Advantages
Better organization and keeping
track of documents, files, data
Self sufficient in handling some
tasks that used to be outsourced
Cost effectiveness – affordable
tools and services
Automate and save money
Manage customer relationship,
loyalty and reward programs
Store large amounts of data and
files systematically
Disadvantages
Privacy and security concerns
• Destroy jobs
• Frauds
• Not all products/services can be sold online
• No personal touch
• Can be expensive
• Over reliance on technology
• Error
• Product cessation
• Ethics
Online businesses during the MCO period
Online shopping became a big
part of the “new norm”
E-commerce businesses boomed
globally
Logistics, transport services, and computer technologies are needed to make sure smooth operations
Examles of online business
Personal shopper
Selling food and other items
Freelance works