TEACHING ENGLISH TO TOURISM
STUDENTS
Maria Anca MAICAN
Diagram created by Sabiya Nuridinova
THE IMPORTANCE OF ENGLISH IN TOURISM
FOUR CATEGORIES OF COMPETENCIES THAT SHOULD BE EMPHASIZED WITHIN LANGUAGE CLASSES
TEACHING MATERIALS
CHALLENGES
Requirement in Occupational Standarts
Travel Agent
Receptionist
Manager in Tourism Activities
Mountain Guide
Hotel or Restaurant Manager
Concierge
Employment and Career Advancement
Customer Satisfaction
The curriculum and syllabus for English
classes for students in tourism
May be different in various Universities
Learners should be at least B2 level According to the CEFR
- Generic competences
Knowledge
Skills
Attitudes
It comprises: teamwork, problem solving and decision-makingskills, willingness to succeed, assertiveness
It concerns for quality, active listening skills, diplomacy persuasion skills
Generally Taught Inductively
- The Linguistic Competence
- The intercultural competence
It refers to:
Attitudes, Behaviour,
Believes,
Values
Reading and Listening Activities
Subject-specific
Activities to enhance the
linguistic competence,
focuses on the basic elements
that together form a language
Phonology Grammar Vocabulary
Necessary grammar structure for letters, proposals, and reports
word-formation,
verbs in brackets, multiple matching, translations,
find words
phrases for explanations given, open cloze,
error correction, information
transfer,
multiple choice
- The Discourse Competence
involves people's ability to generate
appropriate language in different contexts corresponding to professional
communication
involves receptive and productive skills
To enable students to deal with several real-life situations successfully.
Authentic
Encourage students' cooperation and critical thinking
Meet Students' Needs
Integrate Language Skills
The best-known textbooks:
English for International Tourism series (Pearson Education Longman),
the Oxford
English for Careers: Tourism series, (Garnet
Education)
Test Your Professional
English: Hotel and Catering (Pearson
Education),
English for the Travel and Tourism Industry (CUP).
Internet Resources: 1.alison.com/learn/English-for-Tourism,
2.learnenglishfeelgood.com, 3.esl-lab.com,
4.englishformyjob.com, 5.englishclub.com, 6. business-english.com, 7. bbcenglish.com,
onestopenglish.com
ESP classes should involve
Textbooks
Internet resouces
Tourism Magazines
Official Sites
AFAR,
The Travel Magazine,
Today’s Traveller,
The Sunday Times Travel Magazine,
Euro Travel Magazine
TV documentaries from
well known TV channels
the need for improvement at institutional level
The lack of the genuine needs analysis among students
The size of the groups
Teachers' willingnes to be a lifelong trainee