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- - - - Thanks to connect us. please choose options.
      - Press 2️⃣ - To know, How to use the Petuk Ji app.
        
        In this video you find everything you needed to operate petuk ji : https://www.youtube.com/watch?v=sljB6d3Gw_Q .
        
        If you want to know more Please Visit- https://support.one17.in/home/help-for-customer.
        
        In case of further clarification connect to our support system Press 1️⃣ - To connect to support system
      - Press 3️⃣ - For help regarding orders and Payment.
        
        I got it 👍 , you have problem-related to ordering and payment, for more specifically
        
        Press 1️⃣ - For live 🔥 order problem
        
        "To check current order on the Petuk Ji app:
        A) Go to the ‘Profile’ section and click on ‘Current Order Status’ to view the status.If you have still a problem
        Press 1️⃣ - To connect with our representative "
        
        Press 2️⃣ - For 💰 Refund or Payment problem
        
        Press 1️⃣ - If you already waited 7 days
        Press 2️⃣ - To check your eligibility
        Press 3️⃣ - For any other Payment or Refund related issue"
        
        "We understand your problem, Sorry for your inconvenience refund usually takes 5 - 7 working days to be credited back into your A/Cif you are eligible for a Refund don't need to worry, your Patience will be appreciated
        
        Press 3️⃣ - For payment 💳 medium change at the time of delivery 🏍️
        
        "To change the delivery medium from offline to online Please talk to rider mutually to take your delivery online by himself.
        If he does not take online money, we can not do anything you have to pay it offline."
        
        Press 4 - How to order in the app
        
        "OK so you want to order lazeez food for that go through these steps step 1:- open petuk Ji App
        Step 2:- down below you can see two sections restaurant and a comparison restaurant you can choose any restaurant and proceed further or go to the compare section where you can find different categories. Pick any one category or search item on the search bar.
        Step 3:- After selecting the category you drop to the restaurant selection menu serving this item. chose any one restaurant
        Step 4:- After that chose any given subcategory item that the restaurant is providing
        step 5:- after choosing an item add an item and chose the quantity and then ADD FOOD TO CART.
        Step 6:- and then open the cart on the top right corner then CHECK OFFERS
        Step 7:- After applying Offers Chose the Payment Method and finally Make the Order. For More info. Refer to this site:-https://support.one17.in/customer"
        
        Press 5 - Go in back menu
      - Press 4️⃣ - To know, How to check OTP for receiving order on the Petuk Ji app.
        
        "To check for OTP in the app for receiving order:1) After your order is picked up by the 🏍️ Delivery Executive, You will get an OTP on your Current Order Screen and also via Cloud message 💬.2) Give this OTP to our 🏍️ delivery executive to receive your order.also, You can visit 👉- https://support.one17.in/home/help-for-customer ,For FAQ's by customers."
      - Press 5️⃣ - For other queries.
        
        "Please ✍️ write down your query here. We are connecting you to our representative. you will get revert as and when our representative 👨‍🏫 would free.
        Your patience will be ❤️ appreciated."
      - Press 6️⃣ -To know 📚 more about the wallet 👝 money 💰 usage
        
        When customers 🧍 log in for the first time, they get Rs.50 💰 in their 👝 Wallet for a discount on products. In the 🍴 Restaurants Section, you can see your 👝 wallet amount appearing in the middle right corner as "Wallet Balance: (Amt.)" or you can check it in the "Passbook" which is present in the profile section.
      - Press 7️⃣ - Go to Back Menu 🔙"
      - Press 1️⃣ - To know more about Your Wallet or Current Offers on Petuk Ji.
        
        "Currently we are running amzing offers Get upto Flat 50% off on first order. Download the app and Get Rs.50 💰 Direct into the 👝 Wallet for a discount on products and don't forget to login everyday to get 5000 coins of petuk ji which = Rs.5 (T&C apply) Visit- https://petukji.in/Offers.htm
        The best way is to download 👇 the app and register to get complete offer details as we have overloaded offers there for you 🫵 Link to Download App -https://petukji.in/App/comparetoorder.
  - - - "Dear Partner 👨‍💼 👩‍💼,Thanks 🙏 to connect 🫴 us. please choose options 👇.
      - Press 1️⃣ -To know 📚, Benefits 💪 for vendors on the Petuk Ji Business app.
        
        "💪Benefit To Join Us: You and we all are from MEERUT🇮🇳 Lowest Commission in the Industry: In 🍟 food delivery, we are providing services with the lowest commission structure in Meerut. With us, your commission can save up to 110%. 🤩 Multiple 🏍️ Delivery Options: Offering a large variety of Delivery Options:
        • Delivery By Our Riders 🏍️
        • Take Away By Customer 🧍
        • Self Delivery By Restaurant 🍴 BIG Saving In Commission: Only with us, you can save that much commission:
        • Delivery By Our Riders (Commission 15%+GST)
        • Take Away By Customer (Commission 11% + GST)
        • Self Delivery By Restaurant (Commission 0% -11% + GST)
        • The commission may go down to 0 % Get ₹2000 to promote your restaurant 🆓:
        • Once registered, get ₹2000 into the petuk Ji wallet to promote your restaurant in our App. Latest Segmented Promotion System: T&C Apply and figures are only approx. values For More 📚 Information 1. App डाउनलोड करें - https://one17.in/PetukJi/share/BusinessApp 2. मोबाइल और OTP से Login करे 3. अपना eMail ID हमेंWhatsApp करें 4. अप ा Menu हमेंWhatsApp करें।"
      - Press 2️⃣ - How to Use Petuk Ji Business App..
        
        "You are requested to click on the links given below and know how to use Petuk Ji App
        1) How to accept & reject orders in Petuk JiRestaurant App? https://youtu.be/dUpuwvtTBss
        2) How to check, Update & DeleteMenu? https://youtu.be/0HDqsGyz9d4
        3) How to upload Documents in Petuk Ji App? https://youtu.be/mHXdkxWZ03U For More Information Visit: https://support.one17.in/home/Help-for-Business or https://www.youtube.com/results?search_query=petuk+ji
        
        Press 4 To go to the Back menu
      - Press 3️⃣ - If you have a live 🔥 order problem.
        
        "Can you be specific about your live order problem
        
        Press 1️⃣ - My food is prepared but no delivery person come/Food not delivered to customer after half hour
        
        "Sorry for your inconvenience
        Please Provide Order Number , name and mobile number first."
        
        Press 2️⃣ - How to cancel/reject order after accepting
        
        "Follow these Steps:- a) Go to the ‘Orders’ section and click on the order you want to reject.
        b)You will get a pop-up “Choose To Update Order Status”. Select the ‘Reject’ option. The order will be rejected and will be removed from the ‘Orders’ section. For more info refer to this site:-https://support.one17.in/Help-for-Business"
        
        Press 3️⃣ - How to cancel/reject Pending order
        
        "Follow these steps:- Step 1: Go to the ‘Orders’ section and click on the order you want to reject.
        Step 2: You will get a pop up ‘Choose To Update Order Status’. Step 3: Select ‘Reject-Not able To fulfil’ option.
        Step 4: The order will be rejected and will be removed from the ‘Orders’ section. For more info refer to this site:-https://support.one17.in/Help-for-Business"
        
        Press 4 - Other live order problem
      - Press 4️⃣ - For Payment 💸 problem
        
        "First Check ✔️ your Payment 💸 in Passbook If do not know how to check refer to this site 👉:-https://support.one17.in/Help-for-Business
        Press 1️⃣ - If not satisfied with the answer/payment 💸
        Press 2 - For Other Payment problems
      - Press 5️⃣ - To know more ""How to"" Questions 🙋‍♂️
        
        To know 📚 more about petuk ji business app and "how to" questions ❓ please refer to this site 👉:- https://support.one17.in/Help-for-Business
      - Press 6️⃣ - for other queries
        
        "Please ✍️ write down your query here. We are connecting you to our representative. you will get revert as and when our representative 👨‍🏫 would free.
        You patience will be ❤️ appreciated."
      - Press 7️⃣ - Go to Back Menu 🔙"
  - - - "Thanks for showing 🏍️interest to work with us.
      - Press 1️⃣ -To 📚 Know, 💪Benefits for 🧢 Riders
        
        Hi, Thanks for Showing your interest to work with us. You are in good hands and together we shall grow. Some Benefits 💶 Commission @ ₹ 5/km
        💰 Minimum Order Pay
        💱 Late Fee Earning ⏰ Flexible Time 💳 Weekly Payment and many more.
      - Press 2️⃣ -❓How to register as Rider 🏍️for petuk ji App
        
        You can download 👇 the latest version of petuk rider 🏍️ app from the play store: play.google.com/store/apps/details?id=com.ratzz.petukrider . When you open the app, you shall be asked for your 📱 mobile number. Enter your 📲 mobile number and you'll get an OTP to verify it. Continue with the registration process and fill the form 📃 with the required fields.
        Press 1️⃣ - If You still have a query,
      - Press 3️⃣ - To📚 Know, 🪪 Document Requirements
        
        📃 Document Required:
        1 - Signed Application Form
        2 - PAN Card 💳
        3 - 💳 Aadhar Card/ Voter ID Card for Address Proof
        4 - Clear Photo 👦
        5 - Driving Licence (If applicable for Bike) 💳
        6 - 🏦 Bank Cancel Cheque /UPI Details
        Note: - you may upload using the app to mail your documents to hr@petukji.in After that wait for the approval...
      - Press 4️⃣ -How to Use Petuk Ji Rider App 🏍️
        
        "There is a 🧐 lot of option there in petuk ji rider app to explore. You will find out that information on our support site 👉:-https://support.one17.in/rider
        Press 1️⃣ - If you want any specific information"
      - Press 5️⃣ - Live 🔥 order delivery problem
        
        "Can you be specific about your problem
        
        Press 1️⃣ - Customer Location problem
        
        "To check customer exact location follow these steps:-
        Step a): When the order is not yet accepted i.e. if it's in the pool, click on the order to expand it.
        Step b): Right besides the Action button you shall see a Map Locations button, pressing it opens a navigation between you and the ordering restaurant.
        Step c): Alternatively if you have accepted the order and it is in the the Bucket tab then head over to the Bucket tab and expand the order and click on the Map Location button to start the navigation.
        Press 1️⃣ - if not satisfied with answer
        
        Press 2️⃣ - Offline to online payment problem at delivery
        
        If you have your UPI ID or any online medium, accept customers money to pay it in your account If not tell him to pay money anyway
        
        Press 3️⃣ - How to check order status
        
        Press 4 - For other live problem"
        
        Swap to the Bucket tab and there you can see all the orders you have accepted and it's status.
        To know how to update order status refer to this site :- https://support.one17.in/rider
      - Press 6️⃣ - For 💸 payment problem
        
        First Check your Payment in Your wallet Passbook If do not know how to check refer to this site:-https://support.one17.in/rider
        Press 1️⃣ - If not satisfied with answer/payment
      - Press 7️⃣ -For more 💁‍♂️ Information
        
        For more information about Customer Order, Profile section, Earning and More visit : https://sites.google.com/one17.in/helpcentre/rider.
      - Press 8️⃣ -for other queries
        
        Please write down your query here. We are connecting you to our representative. you will get revert as and when our representative would free. You patience will be appreciated
      - Press 9️⃣ -Go to Back Menu 🔙"