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MAS Notices - Coggle Diagram
MAS Notices
Notice 20
ISA unit
Requirements
FA required to ensure ISA unit does its work every quarter
FA must incoporate non-sales KPIs into balanced scorecard
Understanding client's needs
Suitability of product recommendations
Adequacy of information disclosure
professionalism and ethical conduct
Methodologies
Sampling
Selected representative
Having Grade B and below for two calendar quarters
Mystery shopping exercises
Substantiated
Complaints
Post Trans check
Regarding balanced scorecard (Grade A - E)
Renumeration
for staff
Variable Income
60% of variable income subject to non KPI
Fixed and Variable Income
ALL variable income subject to non KPI
Infractions
Cat 1
Cat 2
Notice 11
Does not apply to accredited investor, expert investor, institutional investor
Regarding Dual currency investment
Notice 13
Regarding minimum exam requirements for licensed and exempt FAs
What papers are necessary for those who want to advise on ___
Notice 117