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Gift cards, Describe and configure additional functionality, Product…

- - - - After the gift card has been used as a payment method, it results in relieving the liability for the respective amount of the transaction
        
        Gift cards in Commerce can be sold and accepted by different legal entities of the retailer. In this situation, one legal entity holds the liability balance for gift cards and the appropriate due from/due to balances are posted to the respective entities that sell the gift cards.
  - - - We recommend that you use external gift card providers when a retailer is present in multiple countries and regions and uses multiple POS systems.
    - - e-Commerce storefront
        
        requires tokenization
      - call center
        
        requires tokenization
        
        meaning that tokens are used to refer to the real gift card number because the numbers are masked when they are saved on an order line.
      - Retail POS
- - - - For example, if a certain product with an On sale attribute exists, and that On sale attribute is set to Yes or No, you would be able to search for the product based on this attribute. This feature enables you to set additional criteria to your search and get back more precise results.
- - - - In Commerce, customers can discover links to products before they have finished typing. Commerce also supports functionality for keyword matches in various categories that let customers see the number of matching keywords across categories and trigger a search for a keyword in other categories.
        
        Enhanced sorting in Commerce lets customers sort, search, and browse search results, and then refine them by criteria such as price, product name, and product number. Customers can also sort results based on whether a product is new, best-selling, or recently added.
        
        Custom sorting is also available and can be done based on:
        
        Categories in Channel navigation hierarchy
        
        Products within categories
        
        Related products
        
        Product attributes
        
        Refiner values
- - - - affiliation can be used for a walk-in customer at point of sale (POS)
        
        Typical business scenarios include students or seniors who receive a discount when they show their group membership card (university ID or senior ID).
  - - - Affiliations can enable those scenarios, such as offering preferential pricing for B2B customers compared to B2C
        
        perhaps offering special pricing for your employees to incentivize consumption of your brand products.
- - - - Now we can start affiliating
        
        Subsequently, affiliations can be linked to a customer record
        
        so that when the cashier adds the respective customer to the transaction, the affiliation and the related discount are automatically applied to the sales transaction.
        
        Go to Retail and commerce > Pricing and discounts > All discounts.
        
        Select the affiliation discount.
        
        if the discount has been enabled, you will first need to disable the discount so you can modify. You can do this by changing the Status field on the discount to Disabled, then select Save in the Action Pane.
        
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        Note
        If a discount has two price groups, such as a student price group and a San Francisco store price group, then this discount will only apply in the San Francisco store for students. :warning:
        
        Example
        To further illustrate this concept, consider the scenario where you are a retailer who wants to give 10 percent discounts to all university students who shop at your retail stores. The students must show their university ID cards to receive this discount at the POS terminals. To complete this task, follow these steps:
        
        Create a price group that acts like a bridge between the discount and the affiliation. Go to Retail and Commerce > Pricing and discounts > Price groups > All price groups and create a new price group that will be associated with the university students discount.
        
        Go to Retail and Commerce > Pricing and discounts > Affiliations, where you can create an affiliation for the students.
        To associate this affiliation with the price group that you created earlier, select the Price group button in the Action Pane of the Affiliation page and then add the respective price group to the students’ affiliation.
        
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        You can also restrict affiliation and loyalty discounts to specific stores
        
        This enables scenarios where a retailer wants to run customer-specific discounts only in certain stores
        
        for example outlet, mall, and full-line stores, you might use this feature if you only want to offer a student discount (an affiliation discount) at your full line channels.
- - - - More than one affiliation
        ( where in the regular pricing engine, they can only be directly linked to one price group for price and one price group for discount.)
      - More than one price group
    - - Regular pricing engine - different price groups are needed to define:
        
        Discounts
        
        Pricing
      - Affiliations can be used for
        
        Discounts
        
        Pricing
- - - - review responses
      - product quality information updates
      - instructions
        
        Info shared with remaining customers across channels for improved shopping experience