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Information & Knowledge Management, june 2019 - Coggle Diagram
Information & Knowledge Management
Intellectual Capital and Knowledge Assets
Frameworks of Intellectual Capital
Balanced Scorecard
Skandia Navigator
The Value Platform-Petrash (1996)
Classification of Intellectual Capital
Components of Intellectual Capital
The Sullivan Intellectual Capital Framework
Knowledge Assessment and Auditing
Building Organisation and Management Capital
Organisational Behaviour and the Learning Organisation
Organisations and Information Systems
June 2019
Features of Organisations
How Information Systems Impact Organisations and Business Firms
The Internet and Organisations
Knowledge Goals
Organisational Learning
The Learning Organisation
Disciplines of a learning organisation
Communities of Practise (CoP)
Foundations of Business Intelligence Databases and Information Management
Organising Data in a Traditional File Environment
The Database Approach to Data Management
Capabilities of Database Management Systems
Designing Databases
Distributing Databases
December 2020
Using Databases to Improve Business Performance and Decision-Making
Big Data
Managing Data Resources
Information and Knowledge Management Systems for Decision Making
Types of Information Systems
Executive Support Systems (Executive information)
june2020
Decision Support Systems (Senior Management information)
Data-Driven DSS take the massive amounts of data available
3 main components
Database, software, user interface
Geographic information systems (GIS)
june2020
Web-Based Customer Decision-Support Systems.
june2020
Group Decision-Support Systems (GDSS)
Model-Driven DSS is used primarily for the typical "what-if" analysis.
Management Information Systems (Middle Management)
Office Automation Systems (Fool Proof the systems)
Transaction Processing Systems (Data)
Decision-Making and Information System
Types of Decisions
The Decision-Making Process
Managerial Roles
Real World Decision-Making
Systems for Decision Support
Information and Knowledge Management Strategies
Using Information Systems to Achieve Competitive Advantage
Porter’s Competitive Forces Model
Information System Strategies for Dealing with Competitive Forces
June2020
Using Systems for Competitive Advantage: Management Issues
Sustaining Competitive Advantage
Aligning IT with Business Objectives
Performing a Strategic Systems Analysis
Managing Strategic Transitions
Building an Information and Knowledge Management System
Systems as Planned Organisational Change
Business Process Reengineering (BPR)
Business Process Management
Total Quality Management and Six Sigma
How Information Systems Support Quality Improvements
JUNE2020
Change Management
Information and Knowledge Application Readiness
Overview of Systems Development
Modelling and Designing Systems: Structured and Object-Oriented Methodologies
Alternative System-Building Approaches
Application Development for the Digital Firm
Web Services and Service-Oriented Computing
Securing Information Systems
System Vulnerability and Abuse
july 2019
Internet Vulnerabilities
Global Threats: Cyberterrorism and Cyberwarfare
Internal Threats: Employees
Software Vulnerability
Business Value of Security and Control
Social Engineering - The Human Element of Information Security
Controls against Social Engineering
Legal and Regulatory Requirements for Electronic Records Management
Establishing a Framework for Security and Control
june 2019
Technologies and Tools for Protecting Information Resources
Ensuring System Availability
Controlling Network Traffic: Deep Packet Inspection
Wireless Security Challenges
Business concerns - Security and privacy
Security Challenges that organisations should consider
Ensuring Software Quality
june 2019