Ex: This process deals with product returns or avoidance from customers. These activities should be fast, controlled, visible and direct. Customers judge companies based on their return traffic and return policies. Reentry means returning an item a second time. Often, these returns trigger an extended return policy, such as offering store credits. For example, a customer buys a returned product at clearance and takes it home to find it is broken. Store policies generally don't accept returns, but it does allow store credits for faulty products. Returns may also occur when the seller refuses to return them and returns them to the buyer without a refund. This can happen with custom-made items.

Ex: The return policy that the company shares with its customers is called RPP. These policies should be visible and consistent. Employees should also follow these principles.

Ex: Another type of reverse logistics management includes remanufacturing, refurbishment, and refurbishment. These activities repair, rebuild and rework products. Companies recycle interchangeable, reusable parts or materials from other products, also known as part disassembly. Refurbishment involves disassembling, cleaning and reassembling products.

Ex: When a product is EOL, it is no longer useful or does not work. The product may no longer meet customer needs or be replaced by a newer, better version. Manufacturers often recycle or dispose of end-of-life products. These goods pose environmental challenges for manufacturers and countries.

Ex: In some product agreements, the customer and the company maintain or repair the equipment if something goes wrong. In some cases, the company will repair the damaged returned product and sell it to another consumer.