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BOOKING online-hotel-booking-laptop-holiday-icons-vacation-concept…

- - - - What's your name, please?
      - Can I take your credit card number/telephone number?
      - What time will you be arriving?
      - Could you fill in this registration form, please?
    - - Would it be possible to change the date of the booking to…
      - I would like to reserve an additional room.
    - - I'm afraid I have to cancel our reservation for…because…
      - Owing to…, I am afraid that I must cancel my booking.
      - I would like to cancel my reservation, please.
- - - - Does the room have wifi/air conditioning/TV?
      - Is there a gym/swimming pool?
      - Do you allow pets?
      - Do you have a car park?
      - Is breakfast included?
      - Does the hotel have any laundry facilities?