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Computer Technologies in Business - Coggle Diagram
Computer Technologies in Business
Introduction
Computer technology has brought progress in business
Many traditional businesses were revolutionized
Disadvantages/drawbacks
Frauds
Can be expensive
Privacy and security concerns
Advantages/benefits
Customer interaction, loyalty, and incentive programmes should all be managed.
Automate and save money
Better organization and keeping
track of documents, files, data
Case study
Aids small rural farmers and shopkeepers in marketing and distributing their agricultural products.
Provides the convenience of online
grocery shopping to its customers
Online businesses during the
MCO period
E-commerce businesses boomed globally
To ensure seamless operations, logistics, transportation services, and computer technology are required.
The "new norm" has included a lot of online purchasing.
Usage/applications of computer
technology in business
Sales
For sales purposes
Online sales
E-commerce, m-commerce, social
commerce
Point-of-sales (POS) systems
Cashierless shop
Only allows credit/debit card holders with smartphones
Artificial intelligence
Assist and improve business operations
AI-enabled products and services
AR-enabled mcommerce
To provide better shopping experience
Communication
For communication purposes
Management
To manage the business and company itself
Educating & training employees
Provide job training for employees