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Unit 9 Computer Technologies in Business - Coggle Diagram
Unit 9 Computer Technologies in Business
Case study
Provides the convenience of online
grocery shopping to its customers
Connects small rural farmers and
small retailers with customers.
Advantages/benefits
Greater speed in operations
Cheaper research and development
Automate and save money
Better sales
Better document, file, and data organisation and tracking
Manage customer relationship, loyalty and reward programs
Usage/applications of computer
technology in business
Sales
For sales purposes
Cashierless shop
Eliminates the need for human cashiers
and cash payments
Artificial intelligence
Assist and improve business operations
AR-enabled mcommerce
To provide better shopping experience
Communication
For communication purposes
Educating & training employees
Provide job training for employees
Management
To manage the business and company itself
Online businesses during the
MCO period
E-commerce businesses boomed globally
Shopping on the internet has become a huge part of the "new normal."
To ensure seamless operations, logistics, transportation services, and computer technology are required.
Introduction
Business has benefited from computer technology.
Enables more efficient company operations
Disadvantages/drawbacks
Can be expensive
Error
Frauds
Ethics
Privacy and security concerns