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Cost of Quality - Coggle Diagram
Cost of Quality
Conformance
Internal failure costs
Scrap
Rework
Failure Analysis
Retest & Re-inspect
External failure costs
Paying warranty costs
Providing a help desk
Cancelled licenses or orders
Making allowances
Non-conformance
Prevention cost
Consulting
Attending training
Analyzing requirements
Quality audits
Appraisal costs
Inspecting
Monitoring
Testing
Maintaining test machines/equipment