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RUN - Coggle Diagram

- - - - RCA
  - - - Number of tickets
      - Source of incidents: websites ?? which ones?? why?? other systems? Knowledge
      - Websites with most incidents
      - Type of incidents
      - Documentation of incidents
      - Solutions: What must we put in place to avoid these incidents?? I.E: if a big part of incidents are coming from X websites or brands. To launch a campaign of discovery (why? how?? when?? who??)