AOS#3 examples of businesses
Quality Assurance: Yakult- by gaining endorsement from ‘Hazard Analysis and Critical Control points’
supply chain management:
Example: Toyota
Thailand: rubber from trees made to tyres -> tyres sent to factory in indonesia for assembly
Cambodia: wiring and gearboxes -> to indonesia
Then from indonesia sent directly to retailers
Overseas manufacturing: Toyota produces vehicles and parts at 51 overseas factories in 28 countries.
Yakut elements of operation
Processes: Fermenting the milk solution, homogenising the milk, blending milk, moulding plastic bottles, filling bottles, sealing bottles, packaging bottles in packs of 5 and 10
Outputs: 5 and 10 packs of 65ml bottles of Yakut Original and Yakut lite
Yakut is a manafucting business
Quantas is a service business
Toyota (technology)
computer aided design: vehicles are designed and tested
Computer-aided manufacturing: individuals parts of a vehicle are manufactured through CAM
Automated production line: the different parts of a Toyota vehicle are assembled
Website development: constantly develops its website to enable customers to contact sales staff, research and order products online
nputs: skim milk powder, flavouring, sugars, packaging, machinery
Just in time: toyota recieves materials required to manufacture a car only as they are needed
Quality Control: inspect, the drink, bottles and packaging.
Totally quality management: all of Toyotas employees are included in their implementation of TQM
Waste minimisation: Yakut recycles their plastic bottles into other plastic products such as chairs
lean management: toyota implements pull, one-piece flow, take, and zero defects throughout its production process
Global sourcing of inputs: cypress, Bridgestone and Samsung supply inputs to Toyota
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Overseas manufacturing: toyota vehicles are manufactured in Japan as well as other countries overseas
CSR
inputs: quantas has begun operating flights using biofuel
processes: Qantas aim to reduce fuel usage to become more environmentally friendly
Outputs: Quantas offers customers the option to carbon offset their flight