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SOCIAL PSYCHOLOGY (Non-verbal communication) - Coggle Diagram
SOCIAL PSYCHOLOGY (Non-verbal communication)
Nonverbal symbolic communication
Communicate specific massage
Using signs as a representation of something to express situation
Ex. Red light acts as a symbol to stop
Green light acts as a symbol to move for a vehicle
Daily life symbols
Type of Non-verbal communication
Kinesics
Facial expression & body movement
Ex. sending messages through facial expressions
gestures
eye contact
posture
Haptics
Touch or coming into physical contact with another person
denote relationship, status, power, and personality
Proxemics
"Personal space"
Analyzes how people use the space around them
Environment
Objects we use to adorn ourselves and the artifacts we surround ourselves with in order to create an impression
Territory
Display power or reveal a lack thereof
Ex. Positioning oneself in a way that opens up the body and takes up space
Paralinguistics
"Vocalics"
Ex. How we speak and involves pitch
Tone
Volume
Tempo
Quality
Resonance
Rhythm
Rate of speech
Chronemics
The study of the use of time
Include punctuality, willingness to wait, and interactions
Ex. How long people are willing to listen.
Theory
Mehrabian's Communication Theory:
Verbal, Non-Verbal, Body Language
" The person receiving a communication trusts the element which most accurately reflects the communicator's true feelings towards them. "
FAQ
What are some of the signals that we provide through our sign language?
Which, if any, nonverbal actions are universal?
What impact do our cultural environments have on our identities?
What is the difference between nonverbal and verbal communication?
Experiment
Mehrabian’s first experiment
Investigate how people judged a speaker’s feelings where what the speaker said was inconsistent with the tone of voice used.
Mehrabian wanted to find out which was more important: the content (the words the speaker used) or the tone.
Nonverbal communication five importance roles:
Repetition
Repeats and strengthens the message you’re making verbally.
Contradiction
Contradict the message you are trying to convey, thus indicating to your listener that you may not be telling the truth.
Complementing
Add to or complement your verbal message
Substitution
Substitute for a verbal message
Ex. Facial expression often conveys a far more vivid message than words ever can.
Accenting
Accent or underline a verbal message
Ex. Pounding the table can underline the importance of your message
