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Computer Technologies in Business - Coggle Diagram
Computer Technologies in Business
Introduction
Computer technology has enabled small businesses to level the playing field with larger companies/organizations
Computer technology allows greater efficiency for conducting business
Usage/applications
Management
Communication
Artificial intelligence
Sales
Cashierless shop
AR-enabled mcommerce
Educating & training employees
E-commerce
Advantages/benefits
Better organization and keeping
track of documents, files, data
Self sufficient in handling some
tasks that used to be outsourced
Cost effectiveness – affordable
tools and services
Automate and save money
Greater speed in operations
Cheaper research and
development
Better sales
Manage customer relationship,
loyalty and reward programs
Selling goods and services online
over the Internet
Store large amounts of data and
files systematically
Create models of new products
using visualization software
Disadvantages/drawbacks
Privacy and security concerns
Destroy jobs
Frauds
Not all products/services can be sold online
No personal touch
Can be expensive
Over reliance on technology
Error
Product cessation
Ethics
Online businesses during the
MCO period
Government programs to help
support online businesses
E-commerce businesses boomed
globally
Financial aid
Training and upskilling
Case Study: Timogah.com
Helps small rural farmers as well as small retailers to market and distribute their agricultural produce
Provides the convenience of online grocery shopping to its customers (end consumers and businesses)