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Customer Journey, Partner - Coggle Diagram
Customer Journey
Intent
No budget
Blocker
UAT
CSM
Modernise Communications
Simplify workloads
Cloud First
Compete
Business Case
Partner/Carrier engaged?
PoC
Pilot
Deploying
ECIF?
Deployed
Advanced Workloads
Roadmap session
Basic workloads
Product feedback
Legacy workloads fully decommissioned?
No intent
Existing contract
Not licensed
Modern Comms Workshop
STU
Setup/Support issues
Cloud ready?
Partner