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Developing a Problem-based Course on Needs Analysis to Emhance reading…

- - - - EAP
      - Target group
        
        a group of English for business communication majors.
        
        Method
        
        Problem-based approach
        
        language + content knowledge
        
        learning by doing
        
        Data collection
        
        a questionnaire
        
        1-section
        
        informant’s agreement and experience.
        
        the informant’s personal information
        
        2-section
        
        problems found while working in
        business areas.
        
        purposes for reading English
        
        business communication topics,
        
        Participants
        
        363 people
        
        Employers and employees
        
        Graduates
        
        Instructors
        
        Findings
        
        the top-five purposes of reading English for business communication include reading for effective business communication (88.43%)
        
        reading for multiple
        business perspectives
        and planning (82.92%),
        
        reading for business decisions (82.64%)
        
        1 more item...
        
        the need to interact with clients in English for General Purposes 52 of them, 98,2%)
        
        Integration
        
        five most important business communication topics
        
        the course’s learning objectives
        
        Self-report
        
        1 more item...
        
        (1) read English for business
        communication within their group members and between groups
        
        read English for collaboration during group activities
        
        1 more item...
        
        top-five business communication topics are customer satisfaction (94.49%), communication technology (92.29%), business etiquette (87.88%), business ethics (84.30%), and intercultural communication (83.47%).
        
        Needs analysis
        
        Purposes for reading
        
        Common topics
- - - - Acknowledge constraints
        
        Select of method of data collectoion
        
        Collect data
        
        Analyze and interprete results
        
        Determine objectives
        
        Implement decisions
        
        1 more item...