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TUTORIAL 3 - Coggle Diagram
TUTORIAL 3
Question 3: Do you think the company is faced with problems of learning disabilities?
Shared vision:
Employees produce products to improve customers' lives and impact the world.
Team learning:
Apple encourages collaboration. Team learning improves a team's performance. Conversation and idea-sharing occur. Apple employees regularly monitor product progress.
Mental model:
Apple Inc expanded from computers, music, and communications were added. Its adaptability has revolutionised the phone and music industries.
System thinking
: iPhone integration into other items. Through the iPhone, Apple integrated an online music store, a digital rights management system, and a consumer app store.
:<3: Apple does not have problem with learning disabilities as they fully support the five principles of organizational learning
Question 2: Identify the organisational learning characteristics
:star: System thinking
:star: Team learning
:star: Shared vision
:star: Mental model
:star: Personal mastery
Question 6: From your study, can you determine which organizational intelligence components are more significant in Toyota and Infosys?
AI Services: Using a combination of deterministic methods and AI services including vision, speech, text, NLP and NLQ, the digital brain determines how to respond to these business or user events/actions in real-time.
Observability Services: enable recording and transmission of data from remote or inaccessible sources to an IT system located within reach for monitoring and analysis using telemetry.
Business Process Mining: Leverage Infosys Live Enterprise Application Management Platform to help clients understand how well their business processes are functioning, by extracting them from the digital footprints of their IT systems.
Knowledge Graph: an enterprise-wide tool that links all information not only from transactions but also from mapping complex interactions between employees, networks and devices in the organization in near-real time.
Question 7: How would you leverage the organisational intelligence in your selected FORBES/MAKEs organisation to improve organisational performance?
:pencil2:
Value
: Integrating the right team of innovators and data scientists has become more than a requirement in applying the right principles to create new value for the customer both internally and externally.
:pencil2:
Volume
: Creating a volume culture begins with specific, company-sponsored self-development programmes that broaden the horizons of the business's own strategy and decision-making processes.
:pencil2:
Visibility
: To be successful in today's market, every company must be able to keep up with the ever-changing landscape of distribution channels while also adding value through increased visibility.
Question 4: If learning disability is not a problem, what other knowledge management-related problems threaten the company?
Obsolote Technology: Apple technologys continuosly evolving and what worked well yesterday soon become antiquated. Older systems that rely on a decentralized architecture create another challenge with knowledge management.
Employe Motivation: For this reason, it’s important for company leaders to communicate goals, report on progress, and enforce compliance when it comes to knowledge management. employee acceptance here often hinges on the knowledge management tools that an organization chooses to adopt
Making Information easy to find: If people can’t find the resources, expertise, or information they need, there are no benefits to having a knowledge management system. A knowledge management challenge like this arises whenever search functionality is incomplete, outdated, or irrelevant. Again, this is often resolved with the right knowledge management tool
Question 1: Based on the information on its websites, is there any organisational learning element?
Yes
A learning company is adaptive, flexible and open to new concepts.
Question 5: Toyota and Infosys are two enterprises located in Asia. Compare the learning culture of the organizations. Consider the socio-cultural elements as well as the technical factors in your analysis.
II. INFOSYS
• The personality and learning from previous cultures had added to the learning culture in this organisation.
• A positive culture that fosters inclusiveness, openness, and a mindset of exploration and applied innovation. For example, the leadership is to set standards in our business and transactions and be an exemplar for the industry and ourselves.
I. TOYOTA
• Adapted the continuous improvement and respect for people into the organisations.
• Under this, the managers are taught to continuously support. For example, to teach the concepts of team problem solving, a clean and safe workplace, clear and open communication, visual management, and servant leadership, among others.