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Teaching English to Tourism Students, Soft skills or People skills, image…
Teaching English to Tourism Students
Introduction
The importance of English in Tourism
English is areal asset both for employment and for career advancement
Teaching Materials
Requirements
to be authentic
to encourage students’ cooperation and critical thinking
to meet students' needs
to integrate language skills
Textbooks
Textbooks by well-known publishers
the Oxford English for Careers: Tourism series
the English for Tourism and Hospitality in Higher Education series (Garnet Education)
Test Your Professional English: Hotel and Catering (Pearson Education)
English for the Travel and Tourism Industry (CUP)
English for International Tourism series (Pearson Education Longman)
Textbooks by local institutions
Drawbacks
many teaching hours
Internet resources
alison.com/learn/English-for-Tourism, learnenglishfeelgood.com, esl-lab.com, englishformyjob.com, englishclub.com, business-english.com, bbcenglish.com, onestopenglish.com, etc
Authentic materials
tourism magazines (AFAR, The Travel Magazine, Today’s Traveller, The Sunday Times Travel Magazine, Euro Travel Magazine etc.),
TV documentaries from well known TV channels (Travel&Living, The Travel Channel, TV Touring etc.),
official sites (culturalromtour.com, unwto.org, romaniatourism.com),
Tourism blogs,
brochures,
recordings of conversations at the workplace
Development of competences
Generic Competence
b
The Linguistic competence
subject specific
It focuses on the basic elements that together form a language
phonology
grammar
vocabulary
The Intercultural Competence
the attitude,
behaviour,
believes and values
which exist within national or organisational cultures and which help people communicate successfully with people from other cultures
The Discourse Competence
Ability to generate appropriate language
Ability to recognize language and language patterns
Challenges
Reference should be made
lack of genuine needs analysis
no background content knowledge {students}
the size of the groups
willingness to be a lifelong trainee {teachers}
Soft skills or People skills
teamwork
problem solving
willingness to succeed
assertiveness
concern for quality
diplomacy persuasion skills
decision making
Maria Anna Maican 2014
