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Somerville House Venue Hire - Coggle Diagram
Somerville House Venue Hire
Functionality
Main Goal
Users are able to use the mobile app to hire a venue from Somerville House Venue Hire and manage all aspects of their booking using only the application
Date pickers to ensure that dates are stored consistently in the data base
Drop down boxes when the users has a number of options to pick from, this will ensure that they are entered into the database effectively, while showing users all the options they have to choose from.
Personal and financial details will be saved and used throughout the app to improve UX as well as ensuring the client can only see details relevant to them as to preserve the safety of the application.
Privacy policy will be linked on the home page, making it clear and easy to access. This will just be a button with a link the website with the Somerville House privacy policy
Users will be able to see details about venues and extras, as well as pictures, so they can gain a better understanding of what they are going to be booking.
Data and Programming
Data Stored
Personal and financial information about the users
Details about the venues
Details about the extras offered (floorplans, catering and audio visual)
All the details regarding the booking
Data Provided
All booking details including the date, time, venue, extras etc.
Client's login - email and password
Any new client details if they choose to 'edit client'
Background
Interview
A representative from Somerville House Venue Hire and Catering were interviewed as well as providing sample data as background research for this project.
Bookings are either half day time slots (4 hours or less) and full day time slots. The priced vary depending on the room and whether or not it is being hired out for a full or half day.
Ideally there will be a lot of prompts to the users to avoid confusion on both the user and the venue hire staff side. This will allow ease and clarity in the booking.
Catering is mostly done onsite, but the external catering company is called Wine & Dine'm
The school offers a large number of audio visual options such as lecterns, microphone etc. But the external audio visual company used is Levy Systems
The school offers many floor plans, but it is the most convenient for them if they are different options for the user to choose from
As it is a working school parking varies, but depending on the venue, there is limited parking offered in carparks close to the desired venue
Existing Solutions
Somerville House Venue Hire website
Effective at demonstrating information
The UX could improve as it is sometimes unclear whether or not there are buttons (due to white buttons on a light coloured photo) and what the functions of said buttons are
Somerville House buttons and formatting
Good variety of pictures used improving UI and clarity of informtion
Evaluation
Design Choices
UI and UX
High-fidelity User testing
Personal, Social and Economic Impacts
Prescribed and Self-Determined Criteria
Recommendations on further improvements and extensions
Explore
Venue hire wishes to expand their services and make hiring a venue a lot more convenient
Venue Hire is a secondary source of income for the school
There are a number of unused event spaces outside of school hours
Users
User Testing
Users mirroring the user personas will be asked to move through the program, without any assistance, trying to achieve the personas main goal
They will flag any questions or queries they have about any function on the app they are unsure about and provide feedback on the overall UI, UX and usability of the application
They will answer a series of questions and ratings which will prompt the feedback given
Testing will occur after the high-fidelity coded prototype is developed
User Personas
Two user personas: one from the general public and one Somerville House alumna
Has the need to hire a big venue space for a specific event, such as a business conference or wedding reception
Mobile Phone users as a mobile app is being developed
Both have good technological experience, but want an convenient app to accommodate their busy schedules
User Flow
User will login to their account
They then have the capability to browse venues and extras offered
They then create a booking by filling in the necessary applications
They will then pay for the venue using stored details
At any time a user is able to edit their client profile and edit or view their booking
Develop
A high-fidelity coded prototype
Mobile Phone application
Using react native, SQL, SQLite
User tested