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Negotiation - Coggle Diagram
Negotiation
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Framing
In negotiation, disputes are open to interpretation and the
frame will likely affect perceptions and reactions
Frames are inevitable, often occurring without intention
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Reframing
Reframing is the process of changing the thrust, tone, and
focus of a conversation, shaping issues in several ways
Reframing is a dynamic process occurring in a conversation
as parties look for ways to reconcile perspectives