Learn through experimentation, iteration and continued improvement

Mitigate our risks to be able to pivot quickly and reduce potential impact

Safe space for risk-taking and take shared ownership of failures and successes

Challenge your team if they appear to be approaching most decisions as one-way doors

Two-way door, push decision making down to the lowest level of the organization

Frame Escalation as a way to get a better answer, not as needing to be right

Remove blockers for your team by reducing unnecessary process and empowering them to make decisions

Avoid getting caught up in too many pre-flights that lead to social cohesion

Encourage your team members to work with the other team or owner to escalate, never doing it behind someone’s back