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FRecWest Braybrook - Coggle Diagram
FRecWest Braybrook
Administration
RITEQ
Rostering
MM
RH
FrontLine
DCF
Programs
SPC
Timesheets
Frontline
DCF
MM
RH
Programs
SPC
Absence Management
DCF
RH
Programs
Program Timelines
Program Offers
SPC
Lesson Plans
SPC
Contract Obligations
RH
Financial
Budget / Forecast
RH
AR / AP
ML + DCF
Marketing
Local Community
DCF + RH
Flyers
DCF + SPC
Website
DCF + RH
Customer
Feedback
DCF
RH
Customer Communication (F2F)
ALL
Phone Calls
CSO
ML
DCF
Emails Monitoring / Response
DCF
Bookings
General
ML
AP / AR
SPC
Programs
Customer Communication EDM
DCF
RH
Business and Sales Performance
KPI Setting
RH
KPI Analysis
RH
Reporting
RH
Business Direction / Best Practice
RH DCF
Lead Management
Programs
Walk Ins
SPC
CSO
Phone Leads
SPC
CSO
Web Leads
SPC
Facility Hire
Walk Ins
DCF
CSO
Phone leads
DCF
Web Leads
DCF
Partnerships
RH
Partners and Contacts
Council Contact
RH
Local Schools / Kindergartens
DCF + SPC
State Sports
RH
YMCA Shared Services
Hirers
Major Hirers
RH
DCF
Minor Hirers
DCF
ML
Yooralla
RH
DCF
Operations
Procurement
Consumables
Monitoring
DCF
Ordering
DCF
Sourcing
RH
Contractors
Cleaning
Monitoring
DCF
Contact / Follow up
RH
Equipment Servicing
DCF
Security
RH
Equipment
Repairs / Replacement Identification
Prog Equipment
SPC
General Facility / equipment
DCF
Sourcing / Purchasing
RH
Meetings
Fortnightly HOD
RH
Weekly 1:1 STAFF
MM
RH
Programs
SPC
Frontline
DCF
Quarterly Full Team
DCF + RH
Programs Pre Holidays - SPC
Strategy - RH
CRM management
Stakeholder Relations
Creativity / Innovation
Culture Development
Communcation Strategy
Business Planning
Best Practice / Operating Rhythm
Day To Day (SSC / PC)
Court Setups / Changeover
Cafe Duties
Cleaning (inside / out)
Centre Presentation
Cafe
LMS Management
DCF
Stock Control / Reordering
DCF
Process Execution
DCF
Products and Services
Programming
Sports programs
Bookings
SPC
CSO
Development
SPC
Advertising
SPC
Holiday Programs
Development
SPC
Advertising
SPC
Scheduling
SPC
Disability Programming
Development
SPC
RH
Advertising
SPC
Relationships
SPC RH
Seniors Programming
Development
SPC
Advertising
SPC
Relationships
SPC
SSC
Sporting Schools
Booking
SPC
Birthday Parties
Development
SPC
Bookings
SPC
Facility Hire
Dance Room / MP Room / Stadium Hire
Enquiries
ML
CSO
DCF
Processing
DCF
Confirmation comms / Paperwork
ML
DCF
Casual Bookings:
Nabooki - future solution
CSO / ML - Enquiries
DCF - review
Events
Process / enquiries
DCF
RH
Confirmation comms paperwork
ML
DCF
Community
Open Doors
DCF
Yooralla
DCF
RH
People
Team
Denise Chang-Faux (SCC)
Shift Supervisors
Customer Service Officers
Shayne Jackson (SPC)
Programs Leaders
Programs Officers
Ryan Holloway (M)
Maureen Linton (A)
Business Needs
Recruitment
Identification
Programs
SPC
Frontline
DCF
Execution
Frontline
DCF
Programs
SPC
Approval
RH
Organisation Design
Rosters
MM
RH
FrontLine
DCF
Program
SPC
Design
RH
Resource Planning
RH
Performance Management
Roles Responsibilities and Delegation
RH
Appraisals
MM Team
RH
Front Line
DCF
Programs
SPC
Disciplinary Actions
RH
Reward / Recognition
Identification
DCF / SPC
Execution
DCF / RH
Development / Training
MM Team
RH
Front Line Staff
DCF
Programming Staff
SPC
RSEQ
Compliance
Hazard ID (Monthly)
DCF
Daily Tasks
Daily Open Checklist
ALL
Daily Close Checklist
ALL
Staffing
Qualification Compliances
DCF
Scheduling / Clocking Compliance
DCF
SWP's
Communication
RH
Implementation
DCF
Incident Management
Initial Response
DCF
Review
DCF
RH
Investigation
RH
Risk / Safety
COVID Practice
Communication
RH
Implementation
DCF
Safety Alerts
Communication
RH
Implementation
DCF
Incident Response
Initial Report
DCF
CSO
Review
DCF
Investigation (Crit)
RH
Environment
RH