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Computer Technologies in Management - Coggle Diagram
Computer Technologies in Management
Benefits
Information security
• Digital storage can be secured to protect the organisation’s
competitive position and reputation
• Only certain users can access the information, based on access
permission
Benefits of using computer technology in
management:
• Automation
• Productivity
Coordination, communication & collaboration
• Reliable storage
Automation
• Manual processes are automated using computer technologies
• Employees can focus on other important tasks
• E.g. reports can be generated automatically, and machines can carry
out operations instead of using manual labour
Productivity
• Computer technologies automate processes, which in turn increases
efficiency
• Human errors are also decreased (or may be avoided)
Coordination, communication & collaboration
• Work between departments and teams can be coordinated better
using computer technologies.
• Employees can communicate and collaborate effectively, even across
physical distances and time differences.
Reliable storage
• Easy and reliable storage that protects the organisation’s valuable
records
Minimize using physical storage – this saves space (and rental money
Do more with less
Allows staff and companies to be more self-sufficient – do tasks that
previously had to be outsourced or manually done
• Use office software to create own training material
• Desktop publishing material to create marketing material
Save money
Possible to hire fewer staff
Computers can store data more easily, save on cost of file storage,
avoid having to purchase many copiers, fax machines, typewrites and other such items
Increases profits and returns
Computer technologies bring down cost of production
• Machines/robots don’t need to be paid or given salaries
Introduction to management
Definition of management
“Working with human, financial and physical resources to
achieve organizational objectives by performing the lanning, organizing, leading and controlling functions.”
Megginson, Mosley & Pietri
Resources are not unlimited – organizations need to manage
resources properly
Management is the act of
planning, organizing, leading,
and controlling activities in an
organization in order to achieve organizational goals, and use
resources efficiently and
effectively
Computer technology in management
Tracking activities
• Remote work – important to regularly monitor employee activities
• Time tracker – freelancer – bills by the hour or minute
• Gain insight into where resources need to be allocated
• Reduce business waste
Project management software
• Plan, organize, and manage projects
and resources for the project
• Prepare documents, proposals,
presentations
Managing business contacts
Database management systems
The software for creating,
managing and storing data is called Database Management
System (DBMS)
Data management
Data management is the basic activity in
organizations
Computer technologies make it possible to
organize, manipulate and store large amount of
Contact management systems
• For managing business contacts
• Communicate with customers, clients, suppliers, business partners the public
Cloud computing
• Cloud-based applications
• Accessible on smartphones and tablets
Remote desktop solution
Remote view, control and access of computer
Human resource (HR)
management
• Use the Internet to post jobs and search for potential employees
• Use technological tools to illustrate tasks for each employee
Data Mining
Data analytics software – look for trends and spot opportunities
Mine data for patterns
• Collaboration tools
For teams to work together on projects
• Brief team on goals and progress
• Dashboards and scorecards
• Track, measure and report progress and KPI (key performance index)
• Scorecards: snapshot of current performance compared to goals
Customer relationship
management software
To keep track and improve organization-customer relationships
Accounting and finance systems
• Collect, store, and process
accounting and financial data
Marketing automation software
• Marketing automation software products for assessing and adjusting
promotions activities
Sales performance management
software
• Monitor sales performance
• Tracks and automates different incentive compensation programs for salespeople
Research and development
• Using Internet and software to develop and produce new products
and services
• Easy to access information
Management information
systems
For managers to organize, evaluate and manage departments and
activities within an organization
Communication
• Communicate with team
members and colleagues