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Google Project Management - Coggle Diagram
Google Project Management
MOOC 1: Foundations of Project Management
Week 4
Organizational culture
Importance
People
Processes
Identity
Understanding
Ask questions
Policies
Atmosphere
Processes
Values
Listen to people’s stories
Take note of company rituals
Understand your impact
Sharpen your communication skills
Change management
Follow a consistent process
Practice empathy
Communicate about upcoming changes
Use tools
Be proactive
Organizational structure
Classic organizational structures
Matrix organizational structures
Project Management Office(PMO)
Strategic planning and governance
Best practices
Common project culture
Resource management
Creation of project documentation, archives, and tools
Corporate and project governance
Week 1
Learning about careers in project management
Project management job categories and common roles
Traditional project management roles
Project Analyst
Project Leader/Director
Project Manager
Project Controller
Technical Project Manager
Project Management Office (PMO) Analyst
Program and portfolio management roles
Program Managers
Portfolio managers
Project Managers
Operational management roles
Operations Analyst
Operations Manager
Chief Operating Officer
Agile roles
Scrum Master
Product Owner
Industry-specific management roles
Introductory-level project management roles
Project/Program Assistant
Project/Program Coordinator
Project Administrator
Project Support Specialist
Junior Project Manager
Understanding the basics of project management
Project managers usually follow a process that involves planning and organizing, managing tasks, budgeting, controlling costs and other factors.
Making sure the project can be completed on time and on budget.
Project management is the application of knowledge, skills, tools, and techniques to meet the project requirements and achieve the desired outcome.
Week 3
Understanding the project life cycle
Initiating the project
When does this project need to be completed?
What skills and resources will the project require?
What is the purpose and mission of the project?
What will the project cost? What are the benefits?
Who are the stakeholders? What are the client’s or customer’s goals?
Making a plan
Create a detailed project plan. What are the major milestones? What tasks or deliverables make up each milestone?
Build out the schedule so you can properly manage the resources, budget, materials, and timeline. Here, you will create an itemized budget.
Executing and completing tasks
Break down any barriers that would slow or stop the team from completing tasks.
Help keep the team aware of schedule and deliverable expectations.
Monitor your project team as they complete project tasks.
Address weaknesses in your process or examine places where your team may need additional training to meet the project’s goals.
Adapt to changes in the project as they arise.
Closing the project
Release your team so they can support other projects within the company.
Take time with your team to celebrate your successes!
Identify that your team has completed all of the requested outcomes.
Pass off all remaining deliverables and get stakeholder approval.
Document the lessons you and your team learned during the project.
Reflect on ways to improve in the future.
Comparing project management methodologies and approaches
Waterfall
Agile
Lean
5S Tool
Standardize
Sustain
Sort
Set in order
Shine
Kaban
Six Sigma
Measure
Analyze
Define
Improve
Control
Lean Six Sigma
Week 2
How project managers impact organizations
Fostering relationships and communication
Managing the project
Building a great team
Breaking down barriers
Focusing on the customer
External customers: Clients, Contractors, Suppliers, and Consumers.
Internal customers: Management, Project team members, Resource managers, and Other organizational departments.
Learning more about project manager roles and responsibilities
Responsibilities that utilize interpersonal skills
Building relationships
Controlling change
Teaching and mentoring
Empowering your team
Communicating status and concerns
Working with cross-functional teams
Get team members with the right skills
Measure progress
Clarify goals
Recognize efforts
MOOC 2: Project Initiation: Starting a Successful Project
Week 2
Defining project scope
Gathering information to define scope
Asking scope-defining questions
Strategies for controlling scope creep
Determine what is out of scope.
Provide alternatives.
Set a clear project schedule.
Set up a change control process.
Define your project’s requirements.
Learn how to say no.
Collect costs for out-of-scope work.
Triple Constraint
Cost
Time
Scope
Measuring a project's success
Launching vs. landing a project
Launch first, land later
Launch and forget
Tracking and communicating success criteria
What is important to the customers or stakeholders
Document, align, and communicate success
Product quality
Identifying project goals
SMART goals
Attainable
: The project team agrees the objective is realistic.
Relevant
: The goal fits the organization’s strategic plan and supports the project charter.
Measurable
: Metrics help the project team determine when the objective is met.
Time-bound
: The project team documents a date to achieve the goal.
Specific
: The objective has no ambiguity for the project team to misinterpret.
Week 3
Assigning project team roles and responsibilities
Building out a RACI chart
A
: Accountable: who makes sure the work is done
C
: Consulted: who gives input or feedback on work
R
: Responsible: who gets the work done
I
: Informed: who needs to know the outcome
Exploring project team roles and responsibilities
The building blocks of a project dream team
The right skills and abilities to fill the role
Problem-solving skills
Leadership skills
Technical skills
Who is available?
Too big, too small, or just right?
What motivates them?
Essential project roles
Stakeholders
Primary stakeholders
Secondary stakeholders
Project team members
The project manager
The project sponsor
Why projects fail: Initiation missteps
Miscommunication
Lack of resources
Unrealistic expectations
Scope creep
Unclear expectations
Week 1
Understanding the key components of project initiation
Key components of project initiation
Deliverables
Success criteria
Scope
StakeHolders
Goals
Resources
Performing a cost-benefit analysis
Intangible benefits
Employee satisfaction
Employee productivity
Customer satisfaction
Brand perception
Calculating costs and benefits
Return On Investment
(G - C) : C = ROI
G
represents the financial gains you expect from the project
C
represents the upfront and ongoing costs of your investment in the project
Why is project initiation essential?
Solidify the scope of a project
Determine if the project's benefits outweigh the costs
Provide a strong foundation and set the stage for success
Week 4
Developing documentation for project kick-off
Project charters: Elements and formats
Scope
Success criteria
Project team
Major requirements or key deliverables
Business case/benefits and costs
Budget
Goals/objectives
Schedule/timeline or milestones
Introduction/project summary
Constraints and assumptions
OKRs
Risks
Approvals
MOOC 3: Project Planning: Putting It All Together
Week 3
Overcoming budgeting challenges
Inaccurately calculating TCO
Scope creep
Budget pre-allocation
Avoiding ethical traps in procurement
Common ethical traps
Sole-supplier sourcing
Interactions with state-owned entities
Corruption and bribery
Avoiding ethical traps
Understand the legal requirements for your procurements
Stick to your ethical codes.
Test your ethics
Project budgeting 101
Project budgeting best practices
Utilize your team, mentors, or manager
Time-phase your budget
Reference historical data
Check, check, and double check
Categorize different types of costs
Direct costs
Indirect costs
Develop a baseline budget
Week 4
Phases of risk management
Evaluate the risk
Treat the risk
Analyze the risk
Monitor and control the risk
Identify the risk
Types of task dependencies
Finish to Finish
Start to Start
Finish to Start
Start to Finish
Week 2
Creating a project plan: Tools and templates
Project plans
Start and finish dates
Task durations
Task ID numbers or task names
Using a spreadsheet to build a project plan
Getting started with a project plan
Work Breakdown Structure (WBS)
Budget
Project scope and goals
Management plans
Week 5
Tips for effective communication
Brainstorm and craft the appropriate message
Deliver your message
Recognize and understand individual differences
Obtain feedback and incorporate that feedback going forward
Week 1
Kick-off meeting
Designate a notetaker
Set the agenda
Invite the right people
Share the agenda
Set the right length
Stick to the agenda
Set the right time
Follow up after the meeting
Defining tasks and milestones
Integrate milestones into your project schedule
Milestone-setting pitfalls
Don’t mistake tasks for milestones
Don’t list your milestones and tasks separately
Don’t set too many milestones
Set tasks to identify milestones
Top-down scheduling
Bottom-up scheduling
MOOC 4: Project Execution: Running the Project
Week 3
Data ethics considerations
Data ethics
Data privacy
Using security tools
Anonymizing data
Increasing data privacy awareness
Data bias
Observer bias
Interpretation bias
Sampling bias
Confirmation bias
Visualize data
Comparing values
Bar graphs
Show relationships
Scatter plot
Demonstrating composition
Pie chart
Analyzing trends and behaviors
Line graph
Data metrics
Productivity metrics
Quality metrics
Preparing an effective presentation
Practice
Do a mock presentation with your team
Schedule time to practice
Guide your audience through your presentation
Be prepared for surprises
Presentation and pace
Get right to the point
Check your pace
Preparation
Create a delivery plan
Be mindful of your audience’s time
Seek input and set expectations
Develop a strategy for making your presentation memorable
Get clear on your goals and the purpose of your presentation
Week 2
Quality management concepts
Quality standards
Quality assurance
Quality planning
Quality control
User acceptance testing(UAT)
Best practices
Write the UAT scripts based on user stories.
Communicate with users and let them know what to expect.
Select your users carefully.
Prepare the testing environment for UAT.
Create the test cases for each item that you are testing.
Provide a step-by-step plan to help guide users through the testing process.
Define and write down your acceptance criteria.
Compile notes in a single document and record any issues that are discovered.
Managing UAT feedback
Bugs or issues
Change requests
Goals
Show that the product, service, or process is working as intended.
Identify issues that need to be addressed before considering the project as done.
Demonstrate that the product, service, or process is behaving in expected ways in real-world scenarios.
Week 5
Principles of effective email writing
Keep the content concise
Structure your writing
Use labels
Add hyperlinks
Write a strong topic sentence
Use bullets
Check grammar, punctuation, and spelling
Applying effective email writing principles
State what you want clearly
All the rest read Coursera
Week 1
Tracking project progress methods
Roadmaps
Best suited for tracking big milestones
Burndown charts
Detail review of tasks
Finishing on time is the top priority
Are used by Agile Scrum teams
Gantt charts
Projects with lots of tasks, dependencies, and milestones
Projects with large teams
Project status reports
Key components
Summary
Status
Amber/Yellow: there are potential issues with schedule or budget, but that the issues can be resolved
Green: Everything fine.
Red: The project may be delayed or go over budget.
Date
Milestones and tasks
Project name
Issues
Escalation email
Explain the problem
Explain the consequences
State your connection to the project
Make a request
Maintain a friendly tone
Week 4
Creating an effective influencing statement
Frame for common ground
Provide evidence
Establish credibility
Connect emotionally
Air cover
Prioritize the needs of your team over the wants of your stakeholders
MOOC 6
MOOC 5
Week 2
Scrum
and more Scrum
Scrum
Week 3
Week 1
Scrum
I'm boring
Agile
Week 4