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- - - - informal ladder
  - - - charisma
        
        inspiration
        
        motivation
        
        vision aligned
        
        followership
        
        communication
  - - - can fail
        
        reflection
  - - - followers
        
        outcome
  - - - consequences
  - - - NO
  - - - enhancing
        
        morale
- - - - principals
    - - achieving
    - - rational
  - - - two
        
        factors
    - - needs
        
        5
  - - - cultural
        
        gender
        
        lead
        
        discrimination
- - - - reliable
        
        efficient
        
        stability
        
        complexity
        
        day to day
        
        problems
        
        fulfil
        
        needs
        
        employees
        
        customers
        
        bosses
        
        planning
        
        budget
        
        organizing
        
        problem solving