Britain was an ordered and homogenous society- Immigrants were noisy, boisterous and not used to queuing whereas the host culture was quiet and kept themselves to themselves- society was disrupted- Host culture was not racist, just unsure how to act as did not know how resources such as education, healthcare and jobs would be shared
Accommodation, basic integration- Integration, socialised with the host culture outside work- Assimilation, fully integrated into the host culture's norms and values