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Relationship Management B2B or B2C - Coggle Diagram
Relationship Management B2B or B2C
Customer Relationship Management (CRM)
Interpersonal Skills
Curiosity
Ask questions
Communication
Empathy
Listening
Full attention
No distractions
thoughtful and sincere
Emotions
Learn to recognize
Set clear emotions
Develop shared values
Be a Leader
Be influential
Give Praise
Resolve Conflict
Social Media
DM
Emojis
Employee Relationship Management
Federal Law - sexual harassment, fraternization
Minors