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Coaching Theory & Models, Counselling - Coggle Diagram
Coaching Theory & Models
4 elements of the coaching journey
Awareness - self & others
Ability - skills needed
Application - using coaching in org
Action - driving a coaching culture
Coaching Theory - John Whitmore
Coaching Culture - Julie Starr
Coaching
designed alliance
ego-less process
helping people learn
Motivational
People centred
releasing potential
moving people from comfort zone
Finding their own way
Empowering
Coaching IS NOT
Teaching / training a new skills
Mentoring
Solutioneering
Counselling
Telling people what to do and how to do it
Only for poor performers
Offering uninvited feedback
A disciplinary measure
Consulting
SME
Work related
Expert eg Change Management
Provides solutions & answers
Training
Skills / upskilling
Formal / structured
Practical experience
Expert in field
Mentoring
Career / personal development orientated
Informal / relationship driven
Provides information & advice
Asks direct questions
Traditional Management versus Coaching Style Management
Essential qualities - listening / empathy / integrity/ non-judgemental / detachment / full attention
Potential minus interference = performance
External interference - restrictive policies; blame culture; lack of opportunities; ideas not accepted
Internal interference - previous -ve experience; -ve expectations; -ve self-talk; fear of failure
The self-fulfilling prophecy
Galatea effect
Pygmalion effect
Golem effect - watch out for!
Limiting Beliefs
Interfere with our potential
Listen to the phrases that a coachee uses
Things we hold to be true that prevent us from doing something differently
Don't SMOG the ART
Unconditional Positive Regard
Everyone has the capacity to get to the right answer
Steps in the coaching process
Identify coachees
Pre session conversation
Is this person right for you?
Are you right for them?
Ground Rules
More info to help you
Are they ready to move forward?
Contracting
Coaching skills assessment
Design coaching programme
Session checklist
1st session & follow ups
Ending the sessions and post coaching relationship
Journaling; log book; diary
Supervision
Coaching approaches and different types of coaching
Solutions focussed
Non-directive
Values based
Goals based
NLP focussed approaches
Coaching Models
OSKAR
GROW
TGROW
Provides structure; logical sequence; framework; purpose; defining outcome; session stays on track
Counselling
Therapeutic intervention
Focussing on the past to move forward
Overcome psychological barriers
Building self understanding