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Redmine Status Workflow, Support tickets, Project work, New - Redmine std,…
Redmine Status Workflow
Support tickets
Change tickets
Approved
Raised with Client
Rejected - Client
Rejected
Closed
New
Assigned
In Progress
Resolved
Closed
Customer Working
Helpdesk contact allocated
Project work
New
Backlog (default)
Assigned
In Progress
Complete
New - Redmine std
Backlog - default for projects
Assigned
In Progress
Customer Working
Resolved
Complete
Closed