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Group 5 - How might we make a trip to the coffee shop as miserable as…
Group 5 - How might we make a trip to the coffee shop as miserable as possible?
Range of products
Sell coffee only
no food
Bad food (old muffins!)
Over priced
Poor quality coffee
Market research and choose preferred supplier of coffee
Send staff to barista training
Thorough equipment cleaning practices
Purchase suitable equipment
Lack of standard coffee options
Irresponsible environmental practices (over packaging)
Service
Grumpy staff
Training
Pay rises
Not enough staff
make lots of mistakes
dont listen
Unsafe actions (spilling hot drinks)
long waiting times
Environment
Dirty
Bad music or too loud
old magazines
Poor location (not convenient)
No enough chairs or tables
Uncomfortable chairs and tables (uneven legs)
Smelly
Decor not good
lack of atmosphere
Hire an interior designer
Market research
Hire someone cool!
Choose a theme
Listen to the designers avice!
membership only (exclusionary/discriminatory)
Temperature too hot or cold
Unsafe covid practices
There is a better coffee shop next door
Access
shut for lunch
inconsistent hours
no wheelchair access
no parking
Not child pushchair friendly
Too many steps to access
location is not good
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