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CHAPTER 3: ATTITUDES AND JOB SATISFACTION - Coggle Diagram
CHAPTER 3: ATTITUDES AND JOB SATISFACTION
Three components of an attitude
cognitive component
refers to the beliefs, thoughts, and attributes that we would associate with an object. It is the opinion or belief segment of an attitude. It refers to that part of attitude which is related in general knowledge of a person.
behavioral component
consists of a person’s tendencies to behaving a particular way toward an object. It refers to that part of attitude which reflects the intention of a person in the short-run or long run.
Using the above example, the behavioral attitude maybe- ‘I cannot wait to kiss the baby’, or ‘we better keep those smokers out of the library'.
affective component
emotional or feeling segment of an attitude. It deals with feelings or emotions that are brought to the surface about something, such as fear or hate.
Using the above example, someone might have the attitude that they love all babies because they are cute or that they hate smoking because it is harmful to health.
Summarize the relationship between attitudes and behavior.
Attitude is defined as a person’s mental tendency, which is responsible for the way he thinks or feels for someone or something. Behavior implies the actions, moves, conduct or functions or an individual or group towards other persons.
Attitude is a person’s inner thoughts and feelings. As opposed to, behavior expresses a person’s attitude
The way of thinking or feeling is reflected by a person’s attitude. On the contrary, a person’s conduct is reflected by his behavior.
Compare the major job attitudes
Job Satisfaction
- A positive feeling about the job resulting from an evaluation of its characteristics.
Job Involvemen
t - Degree of psychological identification with the job where perceived performance is important to self-worth.
Psychological Empowerment
- Belief in the degree of influence over the job competence, job meaningfulness and autonomy
Organizational Commitment
- Identifying with a particular organization and its goals, while wishing to maintain membership in the organization.
Perceived Organizational Support (POS)
- Degree to which employees believe the organization values their contribution and cares about their well-being. Higher when rewards are fair, employees are involved in decision making, and supervisors are seen as supportive. High POS is related to higher OCBs and performance.