Pillar Process
Inputs (Brief)
Elements (Strategy)
Personas
Competitive Analysis
Positioning & Differentiators
Strategic Positions
Service Areas
Support
Operating Committe
What
How
5-10 competitors
Inventory of services and language
Key Messaging
choose competitors
conduct web site research
look at analyst reports
What
How
What
How
All offers and solutions
Outputs
Inventory case studies
Evaluate current services
List current services
List emerging services
Naming and grouping
Consider competitive services
What
How
Position Abstracts
Synopsis
Brief
Editorial Board
Inventory current positions
Map services to ours
4-6 top level service areas
visualization of flow/relationships between services
Catalog of Relevant Positions
Brainstorm new positions
via competitive analysis
to support service areas
based on customer/market research
begin position brief
What
How
Differentiators
Win Strategies
Competitive Positioning
Buyers/Audience
Jobs to be Done
Pains and Gains
identify 3-4 initial personas
Identify interviewees
conduct 3-4 interviews
draft JBTD/personas
review JTBD/personas with team
messaging framework
list key positions
short description of each offer/solution