CHAPTER 2: DIVERSITY IN ORGANIZATIONS - Coggle Diagram
CHAPTER 2: DIVERSITY IN ORGANIZATIONS
Two major form of workplace diversity
Benefits of focusing on gender diversity
By ensuring that you have gender diversity on your team, you can benefit from these different points of view and increase the creativity and innovation on your team.
helps your organization to challenge gender stereotypes, which can, in turn, promote your corporate brand as gender-inclusive
Improve understanding of customer needs
by ensuring that your employee base reflects your customers, it’s far more likely that you’ll be able to communicate effectively with them and improve your understanding of what your customers need
Improve skill diversity
employees of different ages bring different skills, experiences, and viewpoints to the table, helping to increase innovation and creative problem-solving.
Age diversity at work is shown to foster more productivity than less age diversity. For instance, simply by increasing the share of older workers by 10%, companies can generate a one-off gain worth slightly more than a year of growth.
Levels of Diversity
which are the characteristics that are readily visible - those may include age, race, sex, gender diversity, visible disabilities, and body size.
includes non-observing characteristics — that is, traits that are not visible. These include attitudes, values, and religious beliefs.
Benefits of diversity in workplace
When you put together people who see the same thing in different ways, you are more likely to get a melting pot of fresh, new ideas, thus improving the creativity of your workforce.
employees are exposed to multiple perspectives and worldviews. When these various perspectives combine, they often come together in novel ways, opening doors to innovation.
How workplace discrimination undermines organizational effectiveness.
Forms of Discrimation
Unwanted sexual advances and other verbal or physical conduct of a sexual nature that create a hostile or offensive work environment.
Overt threats or bullying directed at members of specific groups of employees.
Eg: African-American employees at some companies have found nooses hanging over their work stations.
Age is an increasingly relevant characteristic as the workforce is aging. Older workers bring with them a wealth of knowledge and experience, but the perception is that productivity often declines with age.
Religion may also impact work outcomes due to religious restriction such as dress and grooming.