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What is retail ?, What are the product /services offered in retail, Store…
What is retail ?
Products & services sold to end customer for personal sale
Jio Mart, Big Bazzar, Supermarket, Hypermarket
provide service / consumer problem solving / employment generation/ contribute to country's growth
The person who does retail business is known as retailer
What are the product /services offered in retail
Garments /Appareal
Food item/ Grocery item
Machinery / electronics item
Vehicles
Salon /Spa/ Drycleaner /Bank/Post Office : Services
Personal care
medicines
decorative items
Plants
Books
Stationery
Sports item
Jeweler
Fuel
Instruments
Furnitures
Utensils
Store Operation
Customer Service
Inventory management
premise Management
Supply Chain management
Staff Management
Visual Merchandising
Customer Relationship Management
Receipt Management
Training the employee
Store management
Housekeeping
Factor considered while choosing a retail store location
Needs , society
customer traffic
Cost
types of business
Convenience
Types of Retail
Store Based Retail
Ownership based
Independent store
Chain Store
Franchsiee
Cooperative
Merchandise based
Convenience Store
Supermarket
Hypermarket
Departmental store
Speciality Store
Factory outlet
Non Store based Retail
online shopping
Email marketing
Service Based
Bank/Dry cleaning./ Restraunts / Airlines/ Movie Theater
Evolution of Retail
Conventional format
Established format
Emerging format