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Computer Technologies in Management - Coggle Diagram
Computer Technologies in Management
Definition
By executing the
planning, organize, directing, and regulating activities
, users will work with human, financial, and physical resources to met the organizational goals.
Type of Resources:
Workers
Money
Asset
Time
General Function in Management
Planning:
To perform tasks and identify goals, objectives, techniques, and resources.
Organizing:
Arrange the resources in a systematic way
Leading:
Set the standard for the organization and convince others to follow that approach.
Controlling:
Coordinate systems, processes, and structures to achieve objectives
Benefits
of using computer technology in
management
Automation
Automated Manual Processes and work will be done faster due to computer technologies-
Example: reports can be prepared automatically, and activities can be carried out by machines.
Productivity
A computer technology automates processes will increase efficiency, reduce human errors and more productive work
Coordination, communication & collaboration
Work between other departments and teams will be more coordinated because employees can communicate and collaborate effectively which will contribute to productivity
Reliable storage
Protects the valuable data of an organization which minimize the usage of physical storage so that all record can be accessed easily
Do more with less
Allows staff and companies to complete a task which efficiently
Example: use office software to create own training material, desktop publishing material to create marketing material and online tax and accounting program to prepare taxes and financial documents
Save money
Reduced staff hiring
computers can store data easily which will save cost on storage file
email reduce postage costs
videoconferencing reduce the need for travel
collect consumer feedback
ordering raw material
Increases profits and returns
Production cost will be reduced because machines dont need to be salary
Information security
Digital storage is secured to protect the information of an organization that only certain users can access the information, which will reduce the risk of leaks, hacks, sabotage and industrial espionage
Compulsory Technology in Management
Data Management
to organize, manipulate and store large amount of data
Database management systems (DBMS)
defined as a collection of data organized in tables and stored on a computer which is in digital records. Data can modified by (CRUD)
DBMS is a software used to create manage and store data.
Example: Oracle RDBMS, IBM DB2, Microsoft SQL Server, Microsoft Access, phpMyAdmin, MySQL
Management Information System
to organize, evaluate, and manage departments and activities within an organization as well as help to execute important decision and actions for business development
Example
Decision Support System
Executive Inormation System
Office Automation System
Enterprise resource planning (ERP)
Project Management Software
Used to plan, organize, and manage projects and resources for the project by preparing documents, presentations or proposal and creating a schedules or plan.
Used to complete client requirements by helping the project managers and teams
Example:
Microsoft Project
Trello
Monday.com
Evernote Business
Contact Management Systems
to manage business contacts
to communicate with other organization
Update customer contact list
Bulk email senders can import contacts from the database
Email Templates can be edited and contact all customers at once
Human Resources (HR) Management
Used to post jobs and search for potential employees by using the Internet
Monitor and evaluate the performance of each employee
Used to Illustrate tasks for employee using technological tools
Payroll and benefits processing
Tracking Activities
Remote worker used to monitor employee activities
Time tracker used to track bills by the hour or minute
Track files location, documents, schedules and deadlines
Cloud Computing
A cloud based applications which can be installed on smartphones or tablets
Cloud software used by user to access work file from anywhere
Benefits: Will save cost due to no hardware used
Remote Desktop Solution
Used to remote view, control and access of computer
Data Mining
used to search for trends and spot opportunities by using Data Analytics
Mining Data for patterns form which will be used to improve decision making
Marketing Automation Software
to assess and adjust the promotions activities
Produce an Automated marketing actions and prioritizing and executing marketing task
Office Automation System
Automated workflow and eliminate bottleneck
Create, Collect, Store, Manipulate and Relay Office information needed to achieve basic task digitally
Dashboard and Scorecards
to track measure and report the progress and KPI
Scorecards used to snapshot the current performance compared to goals
Dashboards used by central hubs for multiple reports. Also used as a monitoring tools
Research and Development
Produce new products and services using Internet and Software pictures, drawings and simulations's form
Virtual/augmented/mixed reality
Create an Interactive models
Widespread online survey
Communication
Communicating with other people
Collaboration Tools
ensure that a teams can work together efficiently
ensure that everyone in team is aware on project update
Example: Project Management Software, Communication, Documentation, File Sharing, Design and Organizational Tools
Examples: Asana, Trello, Basecamp
Sales Performance Management Software
Monitoring sales performance
tracking and Automating different type of incentive compensation programs
Consists of specific functions
Customer Relationship Management Software
Keeping track and improving organization-customer relationships
Accounting and Finance Systems
Collect, store, and process accounting and financial data
Inventory Management System
Monitor and Maintain stocked products ( company assets, raw material and supplies ) and finished products
Summary & Recommendation
Managers and professionals have to apply the latest technologies to manage organizations
Identify and monitor the technology trends to ensure the organization's growth