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ACTIVE LISTENING - Coggle Diagram
ACTIVE LISTENING
When it goes Wrong
Loss of job satisfaction
Incomplete work
Team Frustration
Accidents
Company losses
When it goes Right
Efficiency improves
Safety improves
Targets reached
Unites teams
Job satisfaction
Areas for Improvement
Allow time and attention
Considering all on par
Paraphrasing
Body language
Probing questions
Stakeholders
Contractors
Management
Apprentices
Customers
Staff
Where is it important
Team Briefs
Safety Audits
Management Meeting