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3 Understand factors, Brainstorming techniques - Coggle Diagram

- - - - Information
      - Knowledge
      - Wisdom
      - Data
    - - Tacit = personal embedded in people
      - Explicit = factual data or information
  - - - support from higher level of hierarchy
        
        top and middle levels of hierarchy
        
        Implementation
        Resources
        Perspectives
      - Good practice example - group, project, department
    - - Barriers
      - Incentives
  - - - networking
      - visits/transfer
        cross-functional teams/projects
      - physical and architectural layout
        atrractive spaces for information gatherings
      - meetings
        activities
        telephone conversations
    - - communities of practice
      - departmental knowledge maps
    - - induction, training and development programmes
        organisational learning strategies
      - job rotation, work shadowing initiatives
        inter-departmental/site/organisational teams and partnerships
      - adequate recruitment
      - recognise and reward creativity and innovation
      - capture knowledge of contractors and consultants
        safeguards when individuals leave
  - - - role of person
        tacit knowledge they possess
        nature of their netiwork
        value of the knowledge transmitted
      - Technological tools:
        intranets, extranets, wikis, social media platforms
        ! Make sure employees know how to use and access it !
      - encourage knowledge sharing and transfer
        support, trust and rewards
    - - patents
        trademarks
      - operational policies
        codes of conduct
        contract
- - - - How urgent and how soon
        fix-it /vs/ do-it
        
        "Fix-i"t = quick solution
        
        "Do-it" optimal solution
    - - what
        why
        how
        where
        who
        when
      - identify root cause
        and test hypothesis
        
        Fishbone/Ishikawa driagram
        
        Cause and Effect diagram
        Hierarchy showing relationships
        between contributory causes
  - - - Deming wheel /
        Shewart cycle
        
        Plan
        Do
        Check
        Act
  - - - exclusion criteria
    - - Prioritisation ranking
- - - - Risk matrix
  - - - Risk management plan
      - Risk model