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Presales, SALES, Identification - Coggle Diagram

- - - - CRM claim
    - - 1/2 Unpaid to be given to CRM & Chat both
    - - (1232) Sold by chat agent
        
        Payment link = Claim
      - (1231) No call for up-to 15 mins post Push = Unable to sell
        
        Unpaid to be marked for Chat agent
    - - 1/2 Unpaid to be given to CRM & Chat both
- - - - 1/2 Unpaid to be given to CRM & Chat both
    - - 1/2 Unpaid to be given to CRM & Chat both
    - - CRM to claim
  - - - (2114) SOLD
        
        CRM claim
      - (2113) Unable to sell (based on disposition)
        
        1/2 Unpaid to be given to CRM & Chat both
      - (2112) Unable to touch the case in 15 mins.
        
        (21122) Sold by chat agent
        
        Payment link = Claim
        
        (21121) No call for up-to 15 mins post Push = Unable to sell
        
        Unpaid to be marked for Chat agent
      - (2111) Unable to connect
        
        1/2 Unpaid to be given to CRM & Chat both
    - - Payment link = Claim