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User Journey Tracking - Coggle Diagram
User Journey Tracking
Front End
Lands on website/landing page/App Frontend
User Session on page
Track button clicks
Track other CTAs
Track Sign Ins
User Course Purchase
Track ATC
Track CI
Track PR
User Post Payment Flow
Track TY Page
Integrate with CRM
Analytics Capture
User Visits Other Pages
Track blog views & CTA clicks
Track blog internal link clicks
App link CTA tracked across
Back End
User Visits/ User Signs Up
User Visits/ Logs In
Users Pending Course
User Sees Video
User Joins Live Class
User Submits Exam
User Takes Survey? What is the flow?
User Takes New Course
User Chooses Recorded
User Gets Access to Course Dashboard
User Pays and Joins Online
User Course Added to Dashboard
User Able to Download Course Videos
User Social and Teacher Chat?
User Chooses Live Online
User Pays and Joins Online
Users Course Added to Dashboard
User Gets Access to Course Dashboard
User Social and Teacher Chat?
User Chooses Offline
User Pays and Joins Offline
User Requests More Course Info
User Checks Dashboard
Users Sees Course Stats
User Sees Rewards
User Sees Certificates