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Personas (Luke's) - Coggle Diagram
Personas (Luke's)
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1) Research
Interviews
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In person, using friends & family network
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2) Segmentation
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Full team exercise (Mark asked that the team be included at some point in the process. This might be just the place.)
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What do we do with them?
Upon completion, we could build some user journeys for our key user flows
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