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customer survey for bicycle, Problem Validation (Bicycle) - Coggle Diagram
customer survey for bicycle
Customer Requirement Document
Value Proposition
Q3. In your opinion, what are the best feature in bicycle?
A1. Durable and less fragile
A2. Very lightweight frame, wheels and components.
A3. Men's and women's styles and a wide range of sizes.
A4. Narrow wheels and tires.
Description :
Q1. What do you think of the typical bicycle?
A1. No need to recharge
A2. Low cost
A3. Easy to ride
A4. Easy to bring anywhere
Assumption
Q4. What are the suggestion that can improve this bicycle?
A1. Electrical Bicycle
Better Performance
Energy saving
User friendly
Fragile
Minimum Lifespan (Recharge)
A2. Partially Automated Bicycle
Optimum Performance
Energy saving and user friendly
Less fragile
Maximum lifespan
Flexible
User Problem
Q2. Is bicycle ease your daily routine?
A1. Distance limitation
A2. Energy consuming
A3. Time consuming
A4. Not space friendly
Problem Validation
(Bicycle)
Demographic Question
Gender
Male
Female
Race
Malay
Chinese
Indian
Others
Age
22-60 years old
21 years old and below
61 years old and above
Marital Status
Single
Married
Income Household
M40
B40
T20
Q1. Do you use bicycle?
yes
No
Q2. Is bicycle ease your daily routine?
Energy consuming
Time consuming
Distance limitation
not space friendly
Q3. How do you like your bicycle?
Please describe
Size
Small
Tricycle for kids
Medium
road bike for daily use
Large
Superbike
Hiking
Long distance
Extreme sport
Design
Body Frame
Foldable
Aerodynamic
Pedals
one - sided
clipless pedals
flat pedals
Tyres
25mm wide tyres
28mm wide tyres
32mm wide tyres
Types
manually
electronic
Material
Aluminium Alloy
Carbon Fiber reinforced polymer
Steel
Titanium
Colour
neon
matte
Price Range
RM100 - RM500
RM501-1000
RM1001- RM1500
RM1501
Q4. In your opinion,
how the best bicycle features should be?
Very lightweight frame, wheels and components
User-friendly (can be used by various type of rider)
Durable and less fragile
Great tyres' pattern (Not easily exhausting)