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CMC - Coggle Diagram
CMC
refers to communication through computers
less social conversations
more task oriented than FtF
Less interpersonal affect and socio-emotional communication
Lacks nonverbal cues
Theories
Social Information Processing theory
CMC users would come to develop affinity with
sufficient time and expectations of future interactions
Communicators in CMC, like other communicators, are driven to develop social relationships
communicators learn to adapt their verbal behaviour to the restriction of the textual medium
Hyperpersonal CMC
Social Identity Model of Deindividuation Effects (SIDE)
users can selectively self-present and easily manage impressions
Walther (1993) trying to understand impression development over CMC compared to FtF
impression developed linearly for CMC but did not see the same plateau for FtF
Tested impressions by interpersonal questionnaire. No. of don't know / total. Lower the number the more developed is the impression
did a 3 person-group decision making task, discuss and present group decision within deadline
FtF condition (2h 3 times a week), CMC was using platform called CoSY 24/7
Postmes et al. (2002)
Effect of depersonalisation through anonymity of CMC on intergroups
Study 2
added a "who-said-what" task to test for group salience. No. of correctly identified / total number of statements to test how much attention was paid
psych vs bus/soci students
supported hypotheses:
those in depersonalised conditions identified more strongly with in-group
Depersonalisation increases group salience which leads to intergroup differentiation and possibly bipolarization
Study 1
Dutch vs English undergraduates (conservative vs liberal)
Depersonalised vs individuated condition
over 3 weeks, discuss political issues among in-group and out-group
Support hypotheses:
Attitudes diverged for depersonalised condition
Attitudes converged for indiviudated condition
depersonalised interaction would lead to decrease in accomodation and increased bipolarisation of groups
Limitations:
could be due to inherent diff among nationalities
spent2 weeks with in-group vs 1 week with out-group