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Zara Case Study: - Coggle Diagram
Zara Case Study:
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Relevant Facts:
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Transmitted daily sales data using floppy disks and one modem equipped terminal. Required transfer of data from POS systems to floppy disk.
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Key Problems:
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Zara business model of linking customer demand to manufacturing and manufacturing to distribution is not being fulfilled to its greatest potential. With a more advanced POS system better results could be achieved.
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Does not have the IT infrastructure to support implementing new POS system. Including help desk employees and developers required to support the transition to new POS system.
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Possible Solutions:
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Pursue and sign contract with POS terminal vendor to support and utilize DOS for future POS terminals
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Continue on current path, utilizing DOS based POS system.
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