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ADS503 TUTORIAL 2 QUESTIONS - Coggle Diagram
ADS503 TUTORIAL 2 QUESTIONS
Explain the importance of knowledge sharing briefly.
In the absence of information exchange, the gap between individual and organisational knowledge grows (Ford & Chan, 2003).
Individual knowledge may become organisational knowledge if shared with other members of the organisation.
A company may also prevent duplication in knowledge creation by ensuring the spread of best practises across the business by encouraging people to share expertise (Husted & Michailova, 2002a).
Husted & Michailova (2002a) suggest that systematic information sharing across organisational members helps address issues by making relevant personal knowledge accessible, regardless of where it was acquired and kept.
Describe briefly two (2) advantages of globalization on knowledge-based industries in developing countries.
Globalization Facilitates Information and Technology Transfer.
Art and culture aren't the only things that spread more freely in a globalised world. The same is applicable for information and technology.
Civil society organisations may draw inspiration from other nations, and successful ideas can spread more quickly.
Expanding the Information Society and Enhancing Access To Information
People are able to interact and exchange information more readily than ever before because to satellite technology and the Internet.
All the information can be easily access from internet and internet be one of the reliable sources due to globalization
What are the six drivers of knowledge management?
Knowledge centric-drivers
Technology drivers
Organizational structure-based drivers
Personnel drivers
Process focused drivers
Economic drivers
Briefly explain one driver of knowledge management
Process focused drivers
These drivers is needed to avoid repeated and often-expensive mistakes
These drivers need to avoid unnecessary reinvention
Process-focused organizations design and manage end-to-end processes rather than individual tasks, track process outcomes rather than department efficiencies, and think in terms of the customer and related goals rather than functional goals.
How can organizations harvest the knowledge of former employees?
Organizations harvest the knowledge of former employees by doing central documentation of all procedures and policies. They are designated to regulate all major decisions and principles in the organizations. Policies and procedures provide a roadmap for day-to-day operations.
Next is having regular course training between different departments and the upper-ups. A cross-departmental training program that allows employees to try out different roles and responsibilities can be part of the solution. Cross-training can take many forms, ranging from job shadowing to role sharing to formal job rotations. This will potentially reduce absenteeism and employee turnover.
How can knowledge benefit an organization?
Organizations can benefits knowledge by doing cross-collaboration that can help to increase the value presented to customers. The organization can give faster answers or shorten the time it takes to improve a product or service.
Organizations also can benefit knowledge by improving the decision making process. By obtaining access to the knowledge of the entire organization, employees can advance the quality and speed of decision-making. When making decisions, enterprise collaboration tools facilitate the access to opinions and experiences of different people with diverse viewpoints and judgements, which may contribute new and fresh perspectives to the choices made.
How can knowledge management benefit small organizations?
Knowledge management can benefit small organizations through supporting the exchange of ideas, cooperation, and access to the most up-to-date information.
It also enables individuals to foster innovation and the cultural shifts required to grow the organization and meet changing business demands.
Knowledge management promotes organizational innovation, provides consumers with more access to best practices, and reduces staff turnover.
Differentiate with appropriate examples the Know-Why and the Know-How level
Know-How level
Shows the capacity to transfer theoretical (know-how) into clear outcomes, as in real concern.
Example : tightening corruption laws so that perpetrators of corruption feel intimidated and can prevent it from spreading
Know-Why
helps a person to be one step above know-how and build amazing leverage, as well as deal with unforeseen encounter and shows a system's comprehension
Example : avoid getting involved with a person because he knews the cause and effect of corruption
What type of knowledge does an organization need and how can they acquire that knowledge?
The type of knowledge that an organization may need are Tacit knowledge & Explicit knowledge.
Tacit knowledge can be required by close interaction and the buildup of shared understanding and trust among them.
Meanwhile, Explicit knowledge is more likely to be transferred & can be obtained from interviews, documentation, training & even while working in an organization